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Position Summary:
Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide on-going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.
Position Summary:
Defines and implements market requirements for new products. Product management of a dedicated product line. Prepares marketing support program for a specific product, product line, or product area. Coordinates implementation with technical services and field sales organization. Provides Marketing assistance to field personnel and customers.
Overview:
The Project Management Intern will play a pivotal role in supporting the execution of various projects within our organization's Research & Development department. This role will work closely with experienced project managers, gaining hands-on experience in project planning, coordination, and execution. Responsibilities will include assisting in project documentation, monitoring timelines, and collaborating with cross-functional teams to ensure project goals are met...
Job Summary
Reporting to the Senior Director IT & Digital Enablement, North America, the IT Business Partner (IT BP) is responsible for bridging the gap between business stakeholders and the IT department. This position requires a deep understanding of the business operations, processes, and technologies to identify opportunities and support the implementation of IT solutions that drive business value. The IT BP will work closely with various departments and business units to
Position Summary:
Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex Werfen instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets.
Job Summary
The Principal Systems Integration Engineer proactively leads and contributes to multiple moderate to complex projects and design changes in support of development and investigations. Responsible for developmental activities as well as design verification and validation related to products, assays, software and hardware.
Job Summary
The Transformation Manager plays a pivotal role in the Client Services department, reporting directly to the Client Services Director. This position is responsible for driving the automation and optimization of existing processes and systems within the department to enhance service levels and accelerate operations. The role involves collaborating closely with the IT department to require developments and test new tools, including AI and web based operations. Additionally, the Transformation Manager ensures consistent training and skill development across the team to support these transformative initiatives.
Job Summary
The Customer Experience Analytics Manager is key in shaping the organization's customer centric strategies through data-driven insights and analytics. Reporting to the Director of Client Services is responsible for developing and implementing analytics frameworks that provide a comprehensive view of our customers' interactions, preferences, and pain points. Works closely with senior leadership to translate data findings into actionable strategies that
Job Summary
The Customer Success Manager focuses on building strong relationships with customers and key stakeholders, and monitoring their experience, overseeing the escalation process and ensuring that cases are handled efficiently and effectively. They coordinate with different teams, departments, or organizations to assign, track, and communicate the status and resolution of escalated cases. They also analyze the root causes and trends of escalations, and implement preventive measures or improvements to reduce them. The role requires strong leadership skills, and the ability to navigate challenging customer interactions with...
Amazing Total Rewards for our Sales Team!
- Generous Base Salary + Incentive Compensation
- Company Vehicle with Personal Use Allowance
- Phone & Internet Reimbursement
- 8% 401k Match (dollar for dollar!)
- Comprehensive Health Care Benefits
- Company...
Position Summary:
Responsible for leading the process engineering and production support of a product or product line. Provides technical leadership and support for continuous improvement team efforts focused on process improvement and optimization. Provides engineering leadership for the design, documentation and implementation of assembly methods, test methods, equipment operation, including specification and optimization.
Position Summary:
Responsible for leading the process engineering and production support of a product or product line. Provides technical leadership and support for continuous improvement team efforts focused on process improvement and optimization. Provides engineering leadership for the design, documentation and implementation of assembly methods, test methods, equipment operation, including specification and optimization.
Due to our continued growth, we are seeking a Supply Chain Analyst to join our team. The Supply Chain Analyst is responsible for using analytical and quantitative methods to understand, predict, and enhance supply chain processes by assembling data, analyzing performance, identifying problems, and developing recommendations which support SCM planning and operations. The analyst will develop data management tools to mine data, organize data and present data to enhance the decision making for supply chain personnel. Success will be measured by the Analyst ability to provide the supply chain team with what is needed to make better decisions and manage all levels...
If you’re a QA expert when it comes to manufacturing, Immucor has an exciting opportunity for you! We are looking to hire a Sr. Quality Assurance Specialist with a background in blood banking, medical device, and/or the pharmaceutical industry. This critical role is responsible for providing quality oversight at the shop floor level to address immediate quality issues. If you’ve got the necessary skills and experience to excel in this role, we want to hear from you!
This position is not eligible for...
If you’re a QC expert when it comes to manufacturing, Immucor has an exciting opportunity for you! We are looking to hire a Quality Control Technologist III medical device, and/or the pharmaceutical industry. This critical role will Lead QC stability projects, perform Incoming, In-process, final release and stability testing in the Quality Control Laboratory. Act as Team Lead in the QC lab to assist supervisor and Director in daily operations of the Quality Control Laboratory and provide guidance to the QC staff.
This position is
We are looking to hire an experienced Quality Control Technologist to work in our NJ Office. As a part of our Quality Control team, this position is responsible for performing laboratory and chemical testing. If you enjoy working in a team environment, and thrive on challenges, we want to hear from you. Apply today!
This position is not eligible for sponsorship for work authorization by Immucor, Inc....
We are looking to hire a Quality Control Analyst II with experience in PCR technology and techniques and serological testing techniques. This position is responsible for evaluating all processes leading to the accurate and reliable generation of data for biologic products or medical devices. If you’ve got the necessary skills and experience to excel in this position, we want to hear from you. Apply today!
This position is not...
We are looking for a Material Handler to join our shipping/warehouse manufacturing team. This position is responsible for performing a variety of tasks involving the shipping, receiving, storing and distributing of materials, parts, supplies and equipment. Understand and comply with any/all guidelines within the Immucor Quality Manual, cGMP, GDP, FDA, ISO, Housekeeping, and Departmental Compliance.. If you have the necessary qualifications for this position, we want to hear from you. Apply today!
Job Summary
The International Customer Service Supervisor is responsible for ensuring a positive customer experience across assigned geographic area. This individual will supervise the daily functions of the International Customer Service team assigned, in order to meet and exceed operational objectives. This person will work functionally with other departments to ensure the highest level of coordination and customer satisfaction. Will be responsible for identifying training needs, chances for improvements, testing new system and process functionalities, coaching and mentoring the team, ensuring we are delivering the highest customer experience...
Position Summary:
Responsible for assisting customers in the implementation of technical systems, software, and hardware solutions. Participate in all phases of the design, test, and implementation process, helping to modify the project scope, identify and troubleshoot problems with implementation or efficiency, and determine how well the new implementations are working after the project is complete. Also responsible for training end users on how to use the new systems.