Job Summary

Manages all warehouse/receiving operations as well as team of Material Handlers at Norcross site. Performs Materials Management functions for all warehouse facilities across Norcross campus. Oversees and manages all daily inbound receipts, outbound order fulfillment, maintenance of data in ERP solution, cycle counting, inventory accuracy, and routing product to the appropriate storage areas or departments. Troubleshoots issues with orders, receipt, and works directly with Purchasing, Accounting, Manufacturing, Shipping, and Quality Assurance Departments to resolve. Manages department budget to meet targets.

Key Accountabilities

• Oversee all warehouse operations inlcuding optimizing warehouse operations, layout, and implementing KPIs.
• Responsible for managing a team of Material Handlers including hiring, training, performance appraisals, processing time cards, and ensuring compliance with OSHA regulations (ex. handling of hazardous chemicals, bloodbourn pathogens, forklift safety, etc.)
• Responsible for timely transactions of all inbound and outbound movements according to applicable policies and procedures including: maintaining accurate data and inventory transactions in ERP solution, maintaining accurate inventory records, product disposition (expired, damaged, return to sender, etc.)
• Monitor inventory levels and implement solutions for effective inventory control. Executes cycle counts in accordance with internal procedures and ensures compliance with SOX regulations and internal/external auditing agencies. Participates in internal and external audits.
• Maintains clean, organized, and safe environment consistent with cGDP policies and upholding standards compliant with FDA and ISO regulations.
• Interface with various cross-functional teams to understand requirements and ensure product (WIP & FG), raw materials, and/or supplies are prepared, transported, and stored in accordance with companing policies and procedures.
• Collaborate with Purchasing/Procurement and AP to resolve issues with inbound receipts; Participates in 3-way match process esuring timely receipts and processing of supplier invoices.
• Oversees stocking of departmental supplies and manages overall budget for warehouse and receiving operations.
• Responsible for maintaining upkeep preventative maintenance of company owned assets (coolers, forklifts, pallet jacks, etc.) to ensure operational performance and reduce downtime. Issues Work Orders for in-house requests as needed.
• Responsible for generating, revising, making effective, and overall maintenance of departmental SOPs, WIs, etc.
• Required to escalate non-compliances, product non-conformities, unsafe work conditions, etc. to appropriate personnel. Issues and participates in triages to identify root cause(s) and implements appropriate CAPA’s.
• Demonstrates knowledge of products, services, procedures, policies, systems, and company organization as it relates to job requirements.
• Maintains documentation for all inbound receipts and outbound shipments in accordance with internal documentation retention policy.
• Performs other duties and responsibilities as assigned.

Networking/Key relationships
All Suppliers, Transportation Service Providers, key process related stakeholders, Executive Management, Sales, Marketing, Customer Service, Distribution, Finance, Purchasing/Procurement, Logistics and Plant Operations/Manufacturing.

Minimum Knowledge & Experience required for the position:

• Associate’s Degree or equivalent certifications.
• Minimum of 5+ years of experience in logistics, warehousing, and/or inventory control.
• Minimum of 3+ years leadership and warehouse management experience
• Certification from Association For Supply Chain Management (ASCM) or other similar certification preferred.
• Current/prior forklift certification is a plus
• Experience working with products controlled by shelf life
• Experience with using ERP systems for warehouse management, inventory management, purchasing, etc. required; Preferably SAP.

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

Skills & Capabilities:

• Strong verbal and written communication skills
• Team building & development
• Advanced Microsoft Offics skills (Excel, PowerPoint, Word, Outlook)
• Works well with diverse groups of people, strong interpersonal skills
• High level of autonomy
• Solutions oriented and self-motivated with a strong customer-service mindset
• Demonstrated record of sound judgment
• Comfortable with uncertainty and ambiguity

Travel requirements:

Up to 10% of time, to include international travel