Job Summary
As the Product Line Support Group Manager at Instrumentation Laboratory (IL), a Werfen Company, you will be responsible for leading a specialized team in providing technical support, training, and service processes for a designated product portfolio. Reporting directly to the Director of Service, you will play a pivotal role in ensuring alignment with organizational goals and driving excellence in customer service and product support.
Key Accountabilities
Performance Measurement:
Networking/Key relationships
To be determined based on department needs, including interactions with R&D, Quality Assurance, Manufacturing, Commercial Operations, and Marketing.
Minimum Knowledge & Experience required for the position:
Skills & Capabilities:
Travel requirements:
Up to 50% of time (domestic & international)
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